Frequently Asked Questions
Everything you need to know about your cozy favorites.
How do I determine the right size for my Cuddl Duds?
We provide a comprehensive size guide on each product page. Generally, our items are designed for a close, comfortable fit to maximize warmth, but if you prefer a looser feel, we recommend sizing up.
What is your return policy for online orders?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply use our online portal to generate a prepaid shipping label.
How should I care for my fleece and thermal layers?
To maintain the softness and longevity of your garments, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid using fabric softeners as they can affect moisture-wicking properties.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment billing.